Close Up partners with several leading health care providers, including Georgetown University Children’s Medical Center (GUCMC), to ensure that students have access to quality health care should they get sick while on program. There are 911 emergency services available around the clock, from when our program starts until it ends. Fortunately, our program activities and hotels are close to a number of excellent hospitals. Thus, help is usually not far away.
For a non-911 situation, typically we will be in contact with a triage nurse at GUCMC to determine what course of action to take. In some cases, we will transport the student to GUCMC for diagnosis and treatment. Their hours are Monday through Thursday 8am to 7pm, Friday 9am to 6pm, and Saturday 9am to noon. If treatment is required outside these hours, GUCMC maintains a pediatric doctor on-call who will assist and make appropriate referrals. In other cases, a student might simply drink fluids and rest in his/her hotel room under the periodic supervision of Close Up staff. For COVID-19 situations, our health care protocols have been determined in conjunction with GUCMC and the CDC and are outlined in detail within the participants’ enrollment documents. These protocols are monitored and updated frequently.
As an added precaution, Close Up program staff are trained in CPR, AED, and First Aid. We also maintain a dedicated staffer on each program to assist students who are ill. Typically, this assistance includes accompanying them when they’re taken for medical treatment, waiting with them at the facility while they’re being treated, and accompanying them back to the hotel. Close Up, along with the trip coordinator, will work together to ensure that students get timely access to quality health care should the need arise while on a program. We have dedicated staff members to stay with any students who are not able to participate.