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JOIN OUR MISSION

Thank you for your interest in joining the Close Up team to inform, inspire, and empower young people to embrace the rights of being active citizens in our democracy. Close Up endeavors to attract and retain top-quality talent in order to guarantee excellent service to our customers. How do we achieve this? By providing an environment that challenges, motivates and equips you with the tools necessary to succeed. If you're looking for job satisfaction, excellent benefits, and professional development, Close Up is where you want to be.

Our Benefits

In addition to our fun and rewarding environment, Close Up offers a number of benefits for our core staff (full-time, full-year):

  • Competitive Salary & Growth Potential
  • Paid Annual & Sick Leave
  • Paid Holidays (10 per year)
  • Health/Vision/Dental Coverage (premiums mostly paid by Close Up)
  • Life Insurance/AD&D, 4x salary (100% of premiums paid by Close Up)
  • Short & Long Term Disability Coverage (100% of premiums paid by Close Up)
  • Transportation Subsidy (Metro-accessible)
  • 403 (B) Retirement Savings Plan
  • Flexible Spending Account – Medical & Dependent Care
  • Direct Deposit
  • Free Gym Access

Benefits packages differ between employee classes and may not include all of the above benefits for every position.

Open Positions

Curriculum Design & Professional Development Specialist

Close Up has an opening for an experienced, innovative Curriculum Design & Professional Development Specialist that will develop content and lead Professional Development workshops for school districts across the country. Our Professional Development workshops are based on our expertise in helping middle and high school students engage with controversial political issues for the past 45 years.

The Professional Development Specialist will develop, refine, and deliver professional development and trainings to enhance civic education curriculum and practices in middle and high schools around the country.

Additionally, the Specialist will coordinate closely with other members of the Curriculum Department to develop curriculum and train instructors to execute programming for over 20,000 students from across the country each year. The position will have a chance to build on the strategies and pedagogy that Close Up has been using on its Washington-based programs since 1971.

‪Your contribution to the team includes:

  • Work collaboratively to develop new curriculum and content for Professional Development workshops and formalize lesson plans and training manuals for each session.
  • Identify measurable goals and objectives for each Workshop that reflect and meet the Foundation’s mission.
  • Train other members of the curriculum team to deliver Professional Development Workshops.
  • Actively pursue opportunities to continue to learn best practices in curriculum writing through research, professional development and other learning opportunities.
  • Provide in-class support and coaching to teachers using designated curricula, including coaching on teacher strategies, help connecting to outside speakers on resources, and assistance in leading classroom activities and lessons.
  • Ability to travel frequently to implement Professional Development trainings.


Your knowledge and experience includes:

  • Experience developing and writing curriculum for middle and secondary students in the social studies or humanities.
  • Experience delivering Professional Development, preferably to teachers or administrators in middle and secondary education.
  • Excellent communication and writing skills.
  • 3+ years of experience as a teacher, administrator, or trainer.
  • Educational qualifications: Minimum of Bachelor’s degree and teaching certification; Master’s degree in Curriculum & Instruction preferred.


How to Apply
Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

Hospitality Greeter

Assist in the meet and greet airport and hotel operation for all Close Up programs.

Essential Duties and Responsibilities:

  • Airport or hotel greeter for our Close Up groups arriving in the DC metro airports and departing from our hotel properties at the end of program.
  • Provides direction and guides our groups to their assigned transfer vehicle upon arrival or departure.
  • Provides field support to the Operation Control Agents for any travel issues.
  • Assists our Close Up groups with lost items and delayed luggage on-site upon airport arrival.
  • Interacts with other departments / Close Up employees to ensure open line of communication throughout the weekend when issues come up.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities.

Education and/or Experience:
Knowledge of the airline and hospitality industry. Two years’ experience with a background in customer service.

Language Skills:
Ability to read and interpret weekly bus orders, spreadsheets and email correspondences. Ability to communicate effectively on the phone with customers, Close Up managers and co-workers.

Reasoning Ability:
Ability to solve problems in a timely manner using great verbal communication skills. Use good judgment and prior work experience / knowledge in the industry to effectively resolve issues that would be cost effective to the Foundation.

Work Environment:
While performing the duties of this job, the employee is exposed to outside weather conditions through the different seasons. The noise level in the work environment is usually moderate. Frequent walking through airports and or hotels to meet transportation with large groups of students.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

HR Specialist (Part-time)

As a member of the Human Resource/Finance team, you will be responsible for providing support to CBIZ, our third party human resource outsourcing partner. You will share the responsibility with CBIZ in preparing or updating employment records related to hiring, transferring, promoting, and terminating. Explaining human resources policies, procedures and standards to new and existing employees. Ensuring new hire paperwork is completed and processed.

These services may include, but are not limited to, any of the following essential duties listed below.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
HR/Payroll

  • Work with the HR Outsourcing (HRO) team in addition to monitoring the HRIS system to ensure employee data are processed accurately and timely;
  • Processing of Employee Contracts, Orientation and Exit Interview paperwork;
  • Review and approve payroll from the HRO team prior to transmission;
  • State Withholding & Unemployment registration;
  • Monthly labor reporting;
  • Process employment verification (I-9's);
  • Assist in the compliance testing and review of the Foundation’s 403(b) plan; distribution of quarterly notices.
  • Compliance review of ACA and EEOC filings;
  • Process accurate and timely year-end reporting for audits;
  • Assist in the audit of benefit bills and submission for payment;
  • Manage the transportation benefit and job postings;
  • Manage the transportation benefit and job postings;
  • Filing;
  • Desktop procedures;
  • Other duties as assigned.


QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Preferred Education and Experience

  • Associate/Bachelor’s degree or 3-5 years equivalent experience.
  • PHR or SPHR with HRCI or SHRM


Additional Eligibility Qualifications

  • Extensive knowledge of computer software (Microsoft Office Suite), especially intermediate to advanced Excel skills.
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation.
  • Ability to operate most standard office equipment.
  • Attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
  • Good to excellent spelling, grammar and written communication skills.
  • Excellent telephone and oral communication skills.
  • Ability to maintain a high level of confidentiality.
  • Must be able to work independently and with diverse group of people.
  • Ability to plan and manage projects.


How to Apply
Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

Night Monitor

The Night Monitor is responsible for assisting the Senior Night Monitor in maintaining safety and decorum of participants who are staying at designated Close Up hotels. Scheduled work hours are between 10:00 PM and 6:00 AM, unless otherwise stated.

Essential Duties and Responsibilities:

  • Assists the Senior Night Monitor and program staff in maintaining decorum by patrolling and monitoring student lounges, hallways, lobby, stairwells and hotel environs as required.
  • Performs nightly student room checks.
  • Monitors student adherence to Close Up rules and policies.
  • Reports any problems, concerns and/or emergencies immediately to the Senior Night Monitor.
  • Submits an accurate timesheet online biweekly.
  • Arrives promptly at hotel with correct uniform and ID badge.
  • May include other duties as assigned by Program Services Manager.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

Operation Control Agent

Responsible for weekday and weekend office coverage for Close Up participants traveling to / from program throughout the fiscal year.

Essential Duties and Responsibilities:

  • Provide office support to all transportation team members in the field.
  • Re-accommodation for emergency transportation issues; rebooking cancelled participants, securing vehicles for ground transportation and staff assignments at the airport.
  • Phone coverage for customer questions and / or travel emergencies.
  • Interacts with other departments / Close Up employees to ensure open line of communication throughout the weekend if issues come up.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities.

Education and/or Experience:
Knowledge of the airline and hospitality industry. Two years’ experience with a background in customer service.

Language Skills:
Ability to read and interpret weekly bus orders, spreadsheets and email correspondences. Ability to communicate effectively on the phone with customers, Close Up managers and co-workers.

Reasoning Ability:
Ability to solve problems in a timely manner using great verbal communication skills. Use good judgment and prior work experience / knowledge in the industry to effectively resolve issues that would be cost effective to the Foundation.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

Outreach Coordinator (2 openings)

Close Up Foundation is a non-profit organization that delivers cutting-edge civic education programs to students and teachers from throughout the United States. By becoming an Outreach Coordinator, you will play a crucial role in Close Up‘s mission of inspiring students to become more effective and informed citizens.

You will be tasked with building networks and relationships with educators and community leaders to increase participation in Close Up’s Washington, DC-based programs. You will work within a defined territory, and by phone calls, emails, and travel to in-person meetings you will forge connections with school districts and community organizations to achieve planned participation goals. Your role at Close Up will directly affect our impact on youth nationwide. Every day brings something new, and training is provided to ensure you succeed!

Responsibilities include:

  • Actively manage and grow a dedicated territory that includes a large, pre-existing network of customers.
  • Prospect and identify new schools and organizations through a variety of generation activities; including cold calls, in-person meetings, etc.
  • Build and maintain strong relationships with current and new accounts; cultivating respect, support, and business partnerships.
  • Maintain a deep understanding of Close Up and our offerings through interdepartmental communication and training.
  • Achieve and exceed annual objectives and quotas.


A successful candidate will have:

  • Bachelor’s degree from a four-year college or university
  • Exceptional relationship building skills both internally and externally
  • Sales experience, education experience, or any similar related experience
  • High level of ownership, accountability, and initiative
  • Excellent written and oral communication skills
  • Ability to travel required


Additional Benefits:

  • Competitive base salary plus unlimited commission structure
  • Significant career growth opportunities
  • Friendly, casual and supportive work environment in Alexandria


How to Apply
Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

Program Coordinator

We are looking for an energetic and creative Program Coordinator to join the New Products Team and work with multiple departments to help sell, market, coordinate and execute new programs and classroom resources at Close Up. This is a multi-faceted position that requires great writing, packaging, and networking skills, as well as a strong interest in education and knowledge of government and Washington, DC. We are looking for a proactive, motivated individual who can develop strong relationships cross-departmentally, differentiate Close Up’s classroom resources and programs from competing programs, and help with product development, marketing initiatives, and management of custom school accounts. To succeed, you must be outgoing, independent, and detail-oriented, enjoy traveling, and have excellent people, writing, organizational and phone skills.

You will:

  • Work with teachers, administrators and community leaders. You will help young people in our country increase their civic awareness.
  • Learn Close Up’s products and offerings. You’ll passionately promote these products and be able to sell their benefits.
  • Tackle the competitive student travel market. Your focus will be to maintain current relationships with our existing customer-base, drive new sales, and expand partnerships.
  • Strategize and implement plans to expand into the market. You’ll help identify the best ways to reach new prospects.


Qualifications
Bachelor's degree from a four-year college or university with two or more years of experience in education, sales, marketing or related field. Individual must have strong skillset in customer service, excellent written and oral communication, organizational ability and interest in inspiring young people to be active citizens. Must enjoy speaking with diverse constituencies, including business leaders, educators, parents, and students. Candidates will be required to travel frequently. Salary plus bonus.

How to Apply
Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

Program Instructor (PI)

Summary of Position:

Program Instructors engage Middle and High School students from across the United States in controversial public policy discussions while using the nation’s capital as our classroom. Program Instructors will lead students through a life-changing educational experience which includes historic sites, iconic monuments and memorials, Smithsonian museums, meetings with elected officials and key public policy experts, as well as facilitating issue-based debates.

Close Up’s mission is to inform, inspire, and empower young people to exercise the rights and accept the responsibilities of citizens in a democracy. As a non-profit/non-partisan leader in civic education since 1971, we believe that a strong democracy requires active and informed participation by all citizens; therefore we seek to reach participants of every race, creed, geographical community, socio-economic level, and academic standing.

The Program Instructor schedule is not your standard nine to five work week. Each week will mirror the program schedule to which an Instructor is assigned, generally a 55-hour week. Program schedules typically run from 8am through 10pm most days, and programs usually start late afternoon on Sundays and run through Thursday night.

The salary is $600 a week plus benefits. Benefits include all program meals, up to $120 per month in Metro benefits, Medical, Dental and Life Insurance, and the opportunity to receive a free graduate credit upon completion of the contract with an accompanying research paper. Program Instructors will also be provided 120 hours of paid pre-program training in our curriculum, methodology and programing followed by on-going professional development.

We are currently hiring for contracts that start on February 12th with end dates from June 15th to July 26th. Beyond the initial contract, there is room for growth at the Foundation. If you are excited about the prospect of becoming a Program Instructor, we welcome you to apply and explore how you can be part of an amazing network of Program Instructors who have led more than 850,000 students over 45 years through a “once-in-a-lifetime” Close Up experience.

Qualifications:

  • Bachelor’s degree (preferably in political science, history, education, social science or related field)
  • Passion for working with diverse students in grades 6-12
  • Interest in current public policy issues, history, politics, government and experiential education
  • Capable of keeping up with the intensity of the Program schedule, hopping on and off buses throughout the day, preparing and leading daily program components, and coordinating the movement of a large group of students on all program activities in the Washington, DC area and other program locations

Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

Program Leader

Program Leaders oversee the implementation of Close Up student programming. Program Leaders ensure safety of participants, maintain the academic integrity of program, and work cross functionally with Close Up staff and external vendors to provide customer service to our students and teachers and respond to emergent problems on program. They work on a team of Program Leaders to recruit, hire and manage Program Instructors and other program staff. Program Leaders stay up to date on Close Up Curriculum and assist in the development of their staffs. Program Leaders utilize their expertise of curriculum and program to contribute to the overall design and execution of program. Program Leaders are on call 24/7 during each program week they are assigned to and are expected to assist on non-assigned weeks as necessary to facilitate smooth program implementation and to generally further Foundation goals.

Close Up’s mission is to inform, inspire, and empower young people to exercise the rights and accept the responsibilities of citizens in a democracy. As a non-profit/non-partisan leader in civic education since 1971, we believe that a strong democracy requires active and informed participation by all citizens; therefore we seek to reach participants of every race, creed, geographical community, socio-economic level, and academic standing. Our Middle and High School programs engage students from across the United States in controversial public policy discussions while using the nation’s capital as our classroom.

The Program Leader schedule is not your standard nine to five work week. Each week will mirror the program schedule to which a Program Leader is assigned. Program schedules typically run from 8am through 11pm most days, and programs usually start afternoon on Sundays and run through Thursday night.

Competitive benefits package include all program meals, Transportation benefits, Health, Dental, 403(b), Flexible Spending Account, Gym Access, Vacation & Sick Leave program, and Life/AD&D insurance.

If you are excited about the prospect of becoming a Program Leader, we welcome you to apply and explore how you can be part of an amazing network of staff who have led more than 850,000 students over 45 years through a “once-in-a-lifetime” Close Up experience.

Job Responsibilities:

  • Serve as the administrator of record for assigned Close Up programs and be present on these programs.
  • Ensure the safety of participants and oversee program operation.
  • Ensure Close Up policies are followed by program staff and participants.
  • Maintain the academic integrity of program.
  • Recruit, hire and manage program staff.
  • Provide logistical and academic leadership for a staff of about 10.
  • Provide customer service to students, teachers, and parents.
  • Work with internal Foundation staff to produce the best possible program outcomes.
  • Provide logistics training to program staff.
  • Maintain and improve external vendor relations in collaboration with Program Services.
  • Other program-related tasks as assigned/necessary.

Job Qualifications:

  • Bachelor’s degree (preferably in political science, history, education, social science or related field).
  • Passion for working with diverse students in grades 6-12.
  • Interest in current public policy issues, history, politics, government and experiential education.
  • Capable of keeping up with the intensity of the Program schedule, hopping on and off buses throughout the day, preparing and leading daily program components, and coordinating the movement of a large group of students on all program activities in the Washington, D.C. area and other program locations.
  • Willingness/Ability to conduct all Close Up programming.
  • Dedicated to improving and innovating across all Close Up programs .
  • Ability to work collaboratively and professionally .
  • Excellent communication skills.
  • Ability to prepare for and react to challenging situations.
  • Attention to detail.
  • Willingness to travel for program responsibilities and job fairs.


How to Apply
Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

 

 

 

 

 

 

School Account Representative

As a School Account Representative you will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company programs as well as communicating effectively with team members within the finance department.

This position is an administrative position. These services may include, but are not limited to, any of the following essential duties listed below.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
School Accounts (main responsibility)

  • Effectively manage high call volume in peak season;
  • Provide courteous, high quality service to customers and interdepartmental staff;
  • Provide information to callers through proficient customer service and basic knowledge of the Foundation, its services, programs, website and proprietary database;
  • Regularly check received personal, school account and invoices email inbox and respond in a timely manner;
  • Research variances on acknowledgment, process the necessary adjustments and make the necessary phone calls /emails to schools;
  • Perform Accounts Receivable/Collections duties monthly; call/email teachers/parents with current and prior year balances monthly to encourage prompt payment and maintain records of collection efforts (telephone calls, letters, and emails of collection conversations);
  • Manage the timely collection of payments on school/participant accounts, sets up payment arrangements and process refunds when required;
  • Act as liaison with other departments concerning collection needs;
  • Process donation fellowships;
  • Process: school invoices, receipt letters, purchase orders IR reimbursements, chargebacks; check returns, teacher stipends, cancellation fee waivers, transfer and adjustments as requested.


QUALIFICATIONS:

  • College degree or 4 years' related experience and/or training; or equivalent combination of education and experience in Finance.
  • Position requires a basic working knowledge of business and office practices and procedures.
  • Strong written and verbal communication skills, clear speaking voice and pleasant phone manner.
  • Must be proficient in MS Outlook and MS Office (intermediate skill level in Excel and Word a must).
  • Must be professional and be able to work independently and with diverse group of people
  • Must be well organized and demonstrate attention to detail.


POSITION TYPE AND EXPECTED HOURS OF WORK:
This is a full-time position. Tentative work schedule, Monday through Friday, 11:00 am to 6:00 p.m. Must work 35 hours a week.


How to Apply
Candidates who meet our qualifications are encouraged to apply via email to resumes@closeup.org. To be considered, all application must include a cover letter and resume.

Student Needs Assistant

Student Needs Assistants manage the healthcare concerns of students on Close Up’s programs based mostly in Washington, DC. Student Needs Assistants work under the direction of Close Up Program Leaders and our medical care partners at Georgetown University Pediatrics to ensure students get the medical and non-medical care and assistance they need to make a speedy recovery and rejoin our academic program.

A typical day in the life of a Student Needs Assistant varies. If all students are well, Student Needs Assistants follow student program to be available to assist any students that may fall ill. If a student does get sick, Student Needs Assistants liaise with Georgetown Medical Professionals to triage the students’ concerns and may escort the student to a pharmacy to buy medicine, schedule a doctor’s appointment and escort the student to the doctor, or return with the student to the hotel so that they can rest.

Student Needs Assistants work about a 48-hour week, but the job is not nine to five. Hours reflect the program schedule and needs of a given week. Generally this will be 8am-8pm on Monday, Tuesday and Thursday and from 10am-10pm on Wednesdays, however you may be asked to arrive earlier or stay later than those times. Friday, Saturday, and Sunday are generally your days off, but there may be a few weeks where your hours are spread across Monday through Friday. There are also a number of weeks when we offer a 2-day New York City program that provides our staff with the exciting opportunity to enjoy the city while working with students and receiving an additional stipend.

We are hiring for a full time position with a contract that will run January 8-June 15, 2018 with opportunities for renewal. The Student Needs Assistant salary is $525 a week plus benefits. Benefits include all scheduled program meals, up to $120 a month in free Metro benefits, Medical, Dental, and Life insurance. We provide paid training at the beginning of the contract including CPR/AED and First Aid Certification.

Summary of Responsibilities:

  • Responsible for the safety and well-being of students on program who need medical care.
  • Assist in transporting students as well as delivering the palliative care directed by our nurses and doctors at Georgetown Pediatrics to assist the students’ quick return to the academic program.


Qualifications:

  • High school graduate 21 years or older.
  • Enjoy and be comfortable interacting with middle and high school students.
  • Capable of keeping up with the intensity of the program schedule, hopping on and off buses throughout the day, and coordinating the movement of students on all program activities in the Washington, DC area and other program locations.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

 

 

 

 

Close Up is an equal opportunity employer and does not discriminate on the basis of gender, race, color, religion, sexual orientation, gender identity, national origin or disability.

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"Without a doubt I have one of the most important and rewarding jobs in our country. Every week we inspire students to become active participants in our government and I get to watch the students grow into informed and engaged citizens with a new found passion for their civic responsibility. This job has enabled me to become more optimistic and inspired about the future of our country."

   – Andrew, Close Up Instructor
Educating for democracy since 1971